🚀 Getting Started

How do I create a new countdown?

Creating countdowns is easy:

  1. Tap the + button
  2. Type a phrase like "trip in 3 weeks" and let the app read the date, or pick one yourself
  3. Enter the event title and select the date
  4. Choose a card style (Clean, Gradient, Bold, Glass, Neon, or 3D)
  5. Customize the icon and color
  6. Tap Save to create your countdown

💡 Tip: You can also import dates straight from your calendar for quick setup.

What events can I track?

You can count down to any future event:

  • Birthdays and anniversaries
  • Vacations and trips
  • Weddings and graduations
  • Holidays
  • Deadlines and exams
  • Sports events and concerts
  • Any custom date you choose

You can also count up from past events to track milestones like sobriety, relationships, or career achievements.

✨ Features

What are the 6 card styles?

Countdowns includes 6 beautiful card styles, all available on every plan:

  • Clean: Minimal, elegant design
  • Gradient: Beautiful color transitions
  • Bold: Large typography, high impact
  • Glass: Stunning glassmorphism effect
  • Neon: Cyberpunk glowing aesthetics
  • 3D: Depth with parallax rotation

How do Live Activities work?

Live Activities show your countdown on the Lock Screen and Dynamic Island:

  1. Open an event's detail view
  2. Tap Start Live Activity
  3. The countdown appears on your Lock Screen
  4. On iPhone 14 Pro and later, it also shows on Dynamic Island

How do smart notifications work?

Get reminded as your big day approaches:

  • Set reminders for days, weeks, or months before an event
  • Choose notification time and frequency
  • Day-of reminders so you never miss the moment
  • Fully customizable per event

📱 Widgets

How do I add widgets to my Home Screen?

  1. Long-press on your Home Screen until apps jiggle
  2. Tap the + button in the top left
  3. Search for "Countdowns"
  4. Choose your widget size (Small, Medium, or Large)
  5. Tap Add Widget
  6. Long-press the widget and tap Edit Widget to choose which event to display

How do I add Lock Screen widgets?

  1. Long-press on your Lock Screen
  2. Tap Customize
  3. Tap the widget area below the time
  4. Find Countdowns and add a widget
  5. Available in circular, rectangular, and inline styles

How do I use StandBy widgets?

On iOS 17+, Countdowns works beautifully in StandBy mode:

  1. Connect your iPhone to a charger
  2. Turn it horizontally (landscape)
  3. Swipe to the Widgets view in StandBy
  4. Long-press and tap + to add Countdowns

The StandBy widget shows your next countdown in large, glanceable format perfect for your nightstand!

⭐ Plans & Billing

What is included?

Countdowns is a paid app, and every plan includes every feature:

  • Unlimited Countdowns - Create as many as you need
  • All 6 Card Styles - Including Glass, Neon, and 3D
  • All Widgets - Home Screen, Lock Screen, StandBy, and Apple Watch
  • Live Activities - Dynamic Island and Lock Screen countdowns
  • Apple Watch App - Full watch app with complications
  • iCloud Sync - Sync across all your devices
  • Smart Reminders, Timeline, and Statistics

What are the pricing options?

  • Monthly: $1.99 per month with a 7 day free trial
  • Yearly: $9.99 per year with a 7 day free trial, about 58% saving
  • Lifetime: $19.99 one time purchase, no trial

Subscriptions renew automatically unless cancelled at least 24 hours before the end of the period. Manage or cancel anytime in your Apple Account settings.

How do I restore my purchases?

  1. Open Countdowns
  2. Go to Settings
  3. Scroll down and tap Restore Purchases
  4. Sign in with the Apple Account used for the original purchase

Your plan should restore within a few seconds.

How do I cancel my subscription?

Subscriptions are managed through Apple:

  1. Open Settings on your iPhone
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Find Countdowns and tap it
  5. Tap Cancel Subscription

You'll keep access until the end of your current billing period. The Lifetime plan is a one time purchase, so there is nothing to cancel.

🔧 Troubleshooting

Widgets aren't updating

Try these steps:

  1. Open Countdowns to refresh data
  2. Remove and re-add the widget
  3. Restart your iPhone
  4. Check that Background App Refresh is enabled for Countdowns

Events aren't syncing

  1. Ensure you have an active internet connection
  2. Check that iCloud is enabled: Settings > [Your Name] > iCloud
  3. Make sure you're using the same Apple ID on all devices
  4. Force close and reopen the app
  5. Wait a few minutes - sync can sometimes take time

Notifications aren't working

  1. Go to Settings > Notifications > Countdowns
  2. Ensure notifications are enabled
  3. Check that you've set notification preferences for the event
  4. Make sure Do Not Disturb isn't blocking notifications

App is running slowly

  1. Close other apps running in the background
  2. Restart your device
  3. Ensure you have the latest version of Countdowns
  4. Check your device's storage space

💬 Still Need Help?

📧

Email Support

Get help from our support team

support@duttlabs.app

We typically respond within 24 hours

💡

Feature Requests

Have an idea to make Countdowns better?

support@duttlabs.app

We read every suggestion!

🐛

Report a Bug

Found something that isn't working right?

support@duttlabs.app

Include steps to reproduce

When Contacting Support

Please include the following to help us assist you faster:

  • 📱 Your device model (e.g., iPhone 16 Pro)
  • 📲 Your iOS/watchOS/macOS version
  • 🔢 Countdowns app version (found in Settings)
  • 📝 A detailed description of the issue
  • 📸 Screenshots if applicable
  • 🔄 Steps to reproduce the problem